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Jonathan S
1 reviews | Active since Jul 2012
28 Sept 2015, 10:42
Joshua??!!!
I am still waiting from feedback from Joshua. Your complaint management is terrible! You still have not confirmed that you received the cancellation of my one contract. This is terrible service and I still need my credit! I have been waiting months.
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Telkom's replyOfficial
28 Sept 2015, 11:10Hello JonathanS123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140873.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140873.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply28 Sept 2015, 11:10
Official
Hello JonathanS123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140873.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140873.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,