Johanna is AMAZING

<p>I spoke to 2 Telkom call centre agents who could not assist me with my technical query and Trevor, the first agent could not wait to hand my details to some other division who never called me. I called at 2230 as a final attempt to get my query sorted and got through to Johanna, she was keen to assist until the problem was resolved, despite me telling her we could leave it to the following day knowing they only work until 2300. At the end of the call she did not ask if I would like to rate the service unlike all the other agents. I asked her if I could rate her in order to give the highest rating that she deserved. People like Johanna are the only reason I would stay with Telkom. This call occurred at 2230 on 18 July 2017. Thank you very much for restoring my faith in Telkom.</p>