CG
Charlene G
1 reviews | Active since Feb 2015
31 Jul 2015, 11:44
JOB NOT DONE
On the 30th June 2015 I laid a complaint against one of your consultants at the Greenstone Telkom Shop L011 was given Social Media reference number is SM121860, Manager and consultants phoned me to follow up and apologise and now today my initial request given to this consultant has not even been done! Not only was I given bad service from your consultant my request which was put in on the 30th June, was not attended to, my line is still open and active it should've been closed I gave my months' notice. <br> <br> This is where bad service just goes to worse. <br> <br>
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Replies (1)Telkom's replyOfficial
31 Jul 2015, 12:01Hello C.R.G,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM130249
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM130249
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply31 Jul 2015, 12:01
Official
Hello C.R.G,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM130249
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM130249
Regards
Luleka
Telkom Social Media Team
Best regards,
