GS
Gershwin S

1 reviews | Active since Sept 2014

20 May 2017, 16:12

Jennifer Mafanya Awful customer service

<p>I bought a router last night.</p> <p> </p> <p>It stopped working in morning. I tried 2 different sims it did not work.</p> <p> </p> <p>I am so disgustrd at the treatment I received at the telkom mobile by Jennifer. She was very rude and off putting and honestly.</p> <p> </p> <p>I am appalled to be a customer of telkom mobile knowing that there staff treat customers . Jennifer was nothing but disrespectful.</p> <p> </p> <p>I would like an apology for the treatment I received.</p> <p> </p> <p> </p>

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Replies (1)
GS
Gershwin S's update22 May 2017, 10:57
Reviewer Update

Just so we are clear.

If I do not get a response from Telkom by the end of today, I am going to cancel one of my contracts.

Respond please.