January fibre deal - still waiting

<p>I placed an online order on 10 January for the 'January-deal'. Not heeding the warnings from my friends and colleagues to stay as far away from Telkom, I decided to give them the benefit of the doubt and proceed with my order. I received a telephone on the 13th of January to confirm my order. </p> <p> </p> <p>Since then - NOTHING!!!!!</p> <p> </p> <p>I phoned the "customer service" department twice, both calls in excess of 15 minutes. Both times I was made aware of a 'back log'. Both times I was assured that I would receive a confrimation e-mail before the close of business. Nada. Niks. Nothing.</p> <p> </p> <p>How is this even possible? You started running this special on 1 JANUARY. How is it possible that a backlog of more than a 40 days was created within the first 10 days of the running of this special? How are you still incapable of just sending me an e-mail after two telephonic complaints? By the way, the staff in the customer service call center must hate their lives because they treat their customers with disdain in stead of empathy.</p> <p> </p> <p>Absolutely PATHETIC (a word I don`t ever use lightly)</p>