VM
Vincent M

1 reviews | Active since Nov 2014

14 Jun 2018, 17:07

I've heard it now.

I have been using telkom mobile for just under a year and I've never received any joy whatsoever, they'll deduct your airtime for no apparent reason as they've done that to me 3 months now without any explanation nor credit your money back instead it's investigating forever.

0
Replies (3)
Telkom
Telkom's reply26 Jun 2018, 08:57
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

VM
Vincent M's update27 Jun 2018, 14:00
Reviewer Update
Good day Tumelo, the affected number is *** and my ID is ***
VM
Vincent M's update27 Jun 2018, 14:06
Reviewer Update
Tumelo, the initial Ref no. is ***0 and it was subsequently closed stating Ref no. ***7.