Its quite difficult to imagine such a great company in this shape.

As a business, we ordered TelkomSA's virtual landline product about 2 months ago but up until now, nothing has been provided to us. AI*** is our second order number after the first one was cancelled. Each time we call, 10213, we are told the issue has been escalated and that the Backoffice will call us. We have not received any calls from the back office regarding this. When we ask them to give us the Backoffice contacts, we are told, we should just wait for the call and this call never comes.