1 reviews | Active since Feb 2010
Its IMPOSSIBLE to CANCEL a Telkom line/ADSL
<p>The only way you can cancel your landline and ADSL is to send a mail to ********** and they are apparently meant to contact you and and complete the cancellation within 20 days.</p> <p>I sent the first email on 21 February, and I have subsequently sent THREE more emails....and NOTHING has happened. I even went in to the Telkom shop, and they informed me everything had been cancelled. And I have just received another bill, when I called 10210 they informed me that all my services were still open. Seriously, this is ridiculous...I am being charged R850 for a service that I am not using and that I have tried to cancel using the ONE AND ONLY process that Telkom allows, and yet it doesnt work.</p> <p>Telkom is literally *****ING money from me! They are a bunch of *******.</p> <p>I am leaving the country, and this needs to be sorted out ASAP!!</p>
Good day Liza,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Liza,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
