1 reviews | Active since Dec 2016

23 Nov 2017, 14:40

It's finally time to SUE Telkom

I've been trying to cancel my mobile contracts since 4 Oct 2017, sent them the cancellation form and everything but no luck.

Everything it's one story to the next. Always being transferred to the next agent but nobody can process my cancellation.

I demand that they cancel my contract immediately, I'm not going to allow another debt to go off my account again.

I have no choice but to sue Telkom for breaching the Consumer Protection Act in terms of the 20 business day cancellation policy,

It has now been 37 business days and they have still not cancelled my line which means they are in breach and I have every right to take this further.

I have all the proof via email correspondence.

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Replies (2)
's update30 Nov 2017, 10:40
Reviewer Update
Hi Moenieb, I'm calling Telkom every day and my line still not cancelled. I need to cancel now.
's update30 Nov 2017, 10:41
Reviewer Update
It's been 45 business day's now and my line is still not cancelled.