It's clear that Telkom doesn't care about their clients

Horrible Horrible ! Over the past few years, I've had one terrible experience after another with Telkom. This year, when my contract ended, I made sure to check in-store and over the phone about what steps I needed to take and how the process would work. I was informed that my last debit would be in August 2024, which has already gone through. Now, they are attempting to debit my account again in September, two months after everything was supposed to have ended. No one seems willing to help, and it's clear that Telkom doesn't care about their clients. The information provided to customers is inaccurate—if they even bother to notify you at all. I will not recommend Telkom to anyone.