TS
Tyronne S

1 reviews | Active since Mar 2009

26 Jun 2015, 11:56

ITS BEEN A YEAR!

I moved into my house (bought) over a year ago. I am on the pinetown exchange and Initially I had been paying for a 4 meg line, yet was only able to get 2 meg speeds. I was told I was too far away from the exchange to get better sync. I then downgraded my line to a 2 meg, and since doing so, I get LESS than 1 meg speeds. <br> <br> I was told Fibre To the home was coming to our area in January 2015, I accepted this and was happy to wait, its been 6 months and im still stuck with this ridiculous line speed. My neighbours are on a different exchange and getting 4meg speeds fine.<br> <br> I am sick of this sub-par line speed. this is the ****ing 21st century and I can't do my job from home when required to dial into international sites/servers. This is affecting my job. I have bought this house and will be living in it for the next 30 years, my ****ing monthly payments for the UPGRADED line speed over the next 30 years as a customer will certainly cover the cost of fixing my god damn problem.<br> <br> ENOUGH NOW. PLEASE FIX THIS **** AND STOP CONSISTENTLY UPGRADING YOUR GOD DAMN CEOs EXCHANGE TO THE LATEST TECHNOLOGY IN DURBAN NORTH, YOU HAVE OTHER LOYAL CUSTOMERS TO BRING \UP TO SPEED""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830813;747515;9;5;0;1;0;0;5;15/06/26 14:13;129;NULL;15/06/24 0:00;15/06/26 12:04;Thank you for excellent service and delivery;24hrfgW56699;Venell Hughes;***;On the 24th of June 2015 I submitted my claim form, my cellphone's screen was damaged and needed repairing. An hour after my claim was submitted, I got a call and an email. Thereafter Venell kept communicating with me in regards to the repair time and kept me updated on everything and even patiently answered all my questions that I had. And today, the 26th of June 2015 the courier came to deliver my phone. Everything was fixed it looked brand new. I am so very impressed with the friendly, helpful service I received and the fact that they fixed it in record time, with no hassles and stories. I would recommend this insurance with confidence to my friends and family because I received top of the line service delivery. WELL DONE!!! You are my hero. I have never received such good customer service in my life.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;739977;720645;14;2;0;1;0;0;2;15/06/26 14:20;129;NULL;15/06/26 13:59;15/06/26 12:11;Bad quality Jacket;;;***;Bought a \leather\"" jacket at Markhams not to long and not it seems to be falling apart. When I saw the 1st big hole in the jacket I went to the store to complain but the manager told me to come back because they have to find the slip. Its nearly 8 months and I'm still waiting for them to call me back. The jacket is bursting at the seems and the \"" \""leather\"" is reacting. the inside of the jacket is falling apart too. I went back to the store last week and they told me that they don't have a replacement jacket for me because its discontinued. I'm very disappointed because I paid nearly R1000.00 for a jacket that is falling apart. I have spoke to multiple people and yet they are not replying to me. I would like my issue sorted as I feel I should not do my clothing shopping by Marhams or the Foshini Group again."""

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Replies (1)
Telkom
Telkom's reply26 Jun 2015, 12:05
Official
Hello lethalbogan,

We regret to hear this.

Be assured your query has been escalated to our Technical Team for further assistance and feedback will follow.

Ref SM120916.

We do apologise for any inconvenience caused.

Regards,
Didi Guma
Telkom Social Media Team.
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Best regards,