PM
Philip M
1 reviews | Active since Mar 2014
10 Apr 2015, 09:01
ITC Profile not updated according
Good day,<br> <br> I would like to log a complaint regarding my telkom account that has not been updated on ITC. I have communicated with Charmaine and she sent me an email on the 2nd of September 2014 to advise that my ITC profile will be updated yet that is not the case. I was never 60 days in arrears with my account and has always been loyal towards paying my account. I request feedback & this matter to be resolved today. Should it not be, I would take legal proceeding and to all the newspapers and tv shows.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Apr 2015, 17:32Hello pmynhardt,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102410.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102410.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply10 Apr 2015, 17:32
Official
Hello pmynhardt,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102410.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102410.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team