1 reviews | Active since Mar 2015
It seems Telkom doesn't care about bad publicity
Good Afternoon<br> <br> The only reason I'm writing to you is because I've tried phoning Telkom and Ive tried filling in the forms online and nothing has come of any of this<br> <br> On The 4th of March i wrote to Hello Peter because of the shocking service i was receiving from telkom. The reference number is SM93882.<br> <br> I had cancelled the data and the phone line that telkom was providing me. Now when the statements come through, it is said that almost R2000 is owed on the Telkom account and has further been suspended.<br> This has been going on way too long. I was promised a refund from the beginning of the year because the reason i wrote to Hello Peter was because i was paying for a 4mb line and was barely getting a download speed of 0.5mb which continued over a two month period<br> <br> If you would like the emails sent before this to a representative of Telkom then i will gladly send it to you.<br> <br> I am tired of Telkom and the service I've been getting from them<br> <br> I need someone to reply to this urgently..<br> <br> Regards,<br> <br> That is the mail sent to the Hello Peter Dept. at telkom directly and for three days, no one has gotten back to me or even acknowledged the receipt of the Mail.<br> <br> This company is going to lose alot
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM111606.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM111606.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
