WV
Willem V
1 reviews | Active since Apr 2013
09 Dec 2015, 15:48
It seems I'm not allowed any internet service.
Mid November, some contractors acting for Telkom were working on lines in my area. After they completed their work, our ADSL line stopped working. After 3 weeks of back and forth with their call centre, who keep marking the line \fixed"";after speaking to them. Everything went fine until the IT system reported 'ID not verified\""<br> <br> The agent"
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Telkom's replyOfficial
09 Dec 2015, 17:35Hello willemnviljoen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176623.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176623.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply09 Dec 2015, 17:35
Official
Hello willemnviljoen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176623.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176623.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media