1 reviews | Active since Jan 2016
It's been 4 months and telkom still hasnt responded.
<p>I keep logging calls for my LTE. I keep disconnecting and getting really slow speed. I have logged multiple calls with telkom. Nothing ever happens. A few days goes by and the call is closed without anyone ever getting in response. The telkom staff have been beyond useless on the phone. Whenever I ask to go through to a manager I get told that telkom are not allowed to do that. All they can do is log a call, which then gets closed without anyone calling me or fixing the problem. i have requested a refund for the past 4 months that I have had to pay R999.00. The latest call I have logged has a ref of ***3 but again this has been 'resolved' even though nothing has been done. I want someone from Telkom get in touch with me to sort this out! I need my problem fixed and my money for the last 4 months returned. I have all my previous reference numbers and emails to prove the complete uselessness of Telkom. I am prepared to take legal action should I not get a response in by Wednesday.</p>
Hello Ingle123
This response serves as confirmation that your query has been received.
Your reference number : SM234369
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello Ingle123
This response serves as confirmation that your query has been received.
Your reference number : SM234369
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
