MJ
Michael J

1 reviews | Active since Aug 2014

30 Jul 2018, 10:01

It never ends with Telkom, what a nightmare!!

So this is my last post of me trying to close my account and get my refund: Being ****** by Telkom again!!! The exact same situation I had last year with my telkom business subscription, I'm having with my iPad data with the same company. 15th of Feb 2018 I sent in ALL my requested cancellation docs, got the auto reply and waited.. no response as it mentions in this auto reply! So I see another payment come off my account, I called my bank and had them block further amounts, but they can't do this forever.. Now this month of June, R613.01 comes off instead of the usual R69!! I think they do this to ***** from innocent people. It's ***** to say the least and I honestly believe telkom executives need JAILTIME for this!!

Now, they tell me my account is closed BUT I'm responsible for the R885 that they are charging me!! Thats double what i wouldve paid if i was still a subscriber! So more *******!! Telkom, what on earth are you doing??? Keagan, Please get in touch with me urgently

0
Replies (2)
Telkom
Telkom's reply31 Jul 2018, 07:26
Official

Hello Mikevj1980

The query has been escalated to the mobile team for their attention.

Regards

Noleen

Telkom Social Media Team

MJ
Michael J's update02 Aug 2018, 13:54
Reviewer Update
Hi Noleen Please give me some sort of contact number so i can speak to someone to sort this out.