IT NEVER ENDS....

I have had a contract with Telkom mobile and had numerous problems, that is the reason i requested to have it cancelled, and they accepted because they had no fight. I was contacted by them.....eventually, assuring me that the contract was cancelled with immediate effect (and it was, because my number was instantly converted to prepaid) and that all fees have been waived. I will not be debited from them again. Apparently. Well obviously to no suprise I was once again debited at month end (after being assured I wasnt going to be). I tried contacting the person responsible from the Technical department, as he was the last person I had spoken to and he assured me everything was sorted. Unfortunately i was not successful, so was left with no choice but to contact the call center. The consultant said he could not give me the email or telephone number of the responsible person but would however get him to contact me. Until date i was not contacted (this was in June) at the middle of July i was debited again!! for a contract i no longer have!!!