it just doesnt make sense

Item: Telkom
Rating: 2
Author: Mohamed O

Im so disgruntled at the fact that I've tried more than 3 times to contact and complain about my phone which I can hear clearly but the recipient can't and my complaint is not understood. Telkom says its a problem with my line and the technician says its not ...he came out thrice and in that time according to him its my phone so I changed my phone 2 times as well ...I just dont know what more to do.

Helpful (0)

Replies (1)

Telkom's replyOfficial

16 Feb 2016, 13:17

Hello Mohamed Husain,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM201322

Regards
Luleka
Telkom Social Media Team

Telkom's reply16 Feb 2016, 13:17

Official