It is about my 10th outage this year with Telkom

<p>I have had so many outages this year with Telkom I have lost count. Currently I have an outstanding fault that is almost a month old on ********** ref 463crk141016. I understand it was cable theft. I have logged this on the telkom chat channels and I try and do updatres every 3 days. Not once have i been given an answer or the truth. I have no idea if or when I will ever have a landline or adsl again in the meantime I am payaing Telkom and my ISP for a 10 meg service that Is hardly ever working. I have been told that the cable was replaced and ****** again. I was told telkom has not replaced the cable and still thinking about if they are going to or going to force us to take another service like LLAF. Ive been told my fault has been esacalted to the area manager under ref AI ********** . Then I was told my escalation ref is a sales enquiry reference. Please have alook at the kind of service you get from telkom chat. Yes my patience with Telkom is up and I am a tad impatient and slightly rude but I HAVE HAD IT!</p>