KM
Keabetse M
1 reviews | Active since Mar 2016
15 Mar 2016, 23:25
Issues not resolved and billed ahead of time
Telkom has become a thorn on my side. Took out a new contract two weeks ago, already charged me pro rata on the device and billed me for the end of the month. If that wasn't enough, they changed the amount I pay for my data subscription of R199 to R352.83 without communicating with me. With every call made to their consultants nobody can give me answers. Until these billings are resolved ill keep reversing my money. Im fed up with their service.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
16 Mar 2016, 06:55Hello MkeaB,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply16 Mar 2016, 06:55
Official
Hello MkeaB,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
