Issues for more than a week. Still no Service

My internet has been up and down for more than a week. I have logged my fault on Saterday 30/05 and had the issue escalated with escalation number 693972 on 02/06. Today Telkom phoned me to find out if everything was working like my internet will fix itself. I then asked the gentleman on the phone if he would please phone me back to let me know what is happening with my issue. I am still waiting.<br> <br> In the meantime my business is suffering becuase of my internet being unstable and it just seems like Telkom couldn't give a ****. I you want monopoly in the country you should at least offer client service like you proclaim to do in you advertising. Funny when it comes to wanting my money I must pay on time. But when I want my service repaired for which I am paying I must always beg and plead with telkom to fix it. YOUR SERVICE IS RIDICULOUS!!!<br>