Is this what you call LTE?

<p>Since the 1st of July 2016 the LTE download speeds for my Smart Broadband uncapped wireless product has been absolutely pathetic. I have tried all types of ways to get this message across to Telkom with no success. I have tried using my router in a different area and it works perfectly with blistering fast speeds. At my current location, I have full signal yet my download speed is on average 1 MB/s.</p> <p>I have had technicians come to my house telling me exactly what I know. It was told that the case would be escalated but still no solution. I have provided Telkom with the Cell ID that my router is connecting to as well as the Tower name that I assume I am connecting to. Yet, nothing has been done.</p> <p>I am trying to assist as best as I can but I can only do some much and would appreciate some cooperation from Telkom to sort out my issue.</p> <p>My neighbour, who has the same product is also sharing the same concern with me, so this means that it must be an area issue which in my mind points to an issue with the Tower in our area that our router is connecting to.</p> <p>Could I please get some urgent assistance as I work from home from time to time and this is affecting me in more way then one. I have included the Cell and Tower / Site details below.</p> <p>The Cell ID is ********** .</p> <p>The Tower / Site name is Basonia_Rock_1_LP.</p> <p>The Site number is GC 3023.</p> <p>The Stac Code is TBRK.</p> <p>Thank you.</p>