Is there still anybody left at the call center

I have tried to cancel an order through the call center for three solid days now - I have held on for a consultant from 08:17 on frigday morning to 12:30 and from 13:27 to 16:03. The automated voice just tells you to be patient because of High call volumes. The same thing yesterday. Held on from 08:23 to 12:37 and again from 14:00 to 15:55, no one picked up the phone. I gave it a last try this morning. If you read this, please cancel the order or I will have to cancel it with the technicians when they arrive tomorrow for the installation.<br> <br> It does not instill a lot of trust if you cannot even get to speak to a consultant. It anybondy reads this, could you pop into the call center and see if there is anybody alive there and ask them to cancel the order for me. I do not expect feedback. . . that would be asking too much I suppose