Is there ANYONE with any competence at TELKOM?

<p>This is my THIRD post relating to my treatment by Telkom. I cancelled my contract on 30 September 2016 - Case Number ********** 7. However, I was billed, again, at the end of October (debit order). I phoned Cancellations, and went through the process of cancelling, again. I got a new Case Number - ********** 7. I was billed, again, at the end of November. I phoned Cancellations, again, and was given a new Case Number (by this time, I was running out of paper, so don't have that Case Number handy. I was billed, again, at the end of December. I got a prompt response to my HelloPeter.com review, and got a phone call (the name of the person is at home, and I am at the Office, so I don't have that information handy). Whilst we were speaking on the phone, he cancelled my contract (for the fourth time). I was billed, again, on 25th January. By now, Telkom has taken over R600.00 from my account. Yesterday, I got two messages: 'Good day, be advised that case: ********** 7 is being attended & feedback will pe provided to you. Regards. Telkom billing.' 'Good day, ********** 997 was cancelled in 1/26/2017 & credits after cancellation will be passed by system & will reflect on next invoice, Telkom billing.' BUT THE CONTRACT WAS CANCELLED ON 30 September 2016! Please, please, please, someone from Telkom look up Case Number ********** 7, and then look up Case Number ********** 7. I WANT TO BE REFUNDED FOR ALL THE ILLICIT DEBITS SINCE 30 SEPTEMBER 2016. If another HR person from Telkom reads this, and feels inclined to respond, call me on ********** 226. I don't want an automatic response, saying that my complaint is receiving attention, or that it's been escalated, or that it's been resolved, or that Telkom is sorry for any inconvenience - I WANT THE ASSURANCE THAT THE CONTRACT IS DEFINITELY, FINALLY, IRREVERSIBLY CANCELLED, THAT ALL THE MONEY TELKOM HAS TAKEN FROM ME, ILLICITLY, OVER THE LAST FOUR MONTHS WILL BE BACK IN MY ACCOUNT WITHIN SEVEN DAYS, THAT TELKOM IS HORRIFIED AT THE THOUGHT OF ALL THE STRESS I HAVE BEEN/AM GOING THROUGH, AND REGRETS THEIR CONSIDERABLE, ASTONISHING, HOPELESS INEFFICIENCY</p>