Is there anyone in telkom that Cares

For the past 9 Months I have reported my Intermittent dsl line, countless times, moved back too telkom, because they said its a wholesaler problem, upgrade my line, cause its a slow line problem, downgraded my line, cause its a unstable problem, then upgraded a gain, all as advised by telkom reps, for nine months now, No one fixes any thing, they have said that my port at the exchange needs to be changed, yet nothing, I do not Know what to do anymore, I need stable internet, since I do remote support, as and IT specialist. the line that is a problem is, ***, there is a million faults reported, yet the last tech was dispatched 3 months ago, left after 2 hours and said he'll be right back..... Next day I get a fault resolved sms, yet no fault was resolved...