Is there any company worse that Telkom in South Africa?

How is it possible in today's computer age, with modern technology at your fingertips, where information about anything, like a Telkom account can be found within a few seconds, a company's account department can be so *********** and so useless, they SUSPEND A CLEARLY PAID ACCOUNT and 3 WEEKS LATER with all this modern technology at their fingertips that person's account is STILL SUSPENDED? HOW? Well in south Africa we have a company called TELKOM which is more than useless and pathetic and for which there is NO HOPE AT ALL. Before the account was suspended we went to a Telkom branch TO MAKE SURE THE PAYMENT REFLECT ON THE ACCOUNT and was told IT DID. Why did we make sure? Because we had this problem before. You can pay your account and it would still be suspended. The worst is to get it activated. Once suspended you are doomed. There is no one in Telkom that can get that account activated again. You spend hours with Telkom mobile on the phone, the person taking your call is very sorry about everything, apologises a hundred times, sends an email to the SO CALLED SUPERVISOR with proof of payment, MARKING IT URGENT and then 3 WEEKS LATER NOTHING, YES NOTHING HAPPENS AT ALL. You paid in full to use their service, paid to use 10 GIG data for that month and its nearly month end again when you have to make another payment for the service and another 10 GIG data and Telkom don't give a ****. They feel nothing for no-one. Either the accounts department is permanently on lunch or leave or they appointed the most *********** people they can find in the whole of South Africa. Is there anyone who knows anyone at Telkom I can BRIBE to help us? Especially in the accounts department because complaining anywhere else is a waste of time and money.