Is there a point to complaining????

TELKOM- I do not know what further measures I need to take for you to pay attention to my request. <br> <br> I have been in to the store, called the call centre, logged a complaint on HelloPeter, emailed- all to NO AVAIL. <br> <br> It is 6 weeks since I requested my adsl line be moved from one address to the other. You just reply with courtesy emails that someone will get back to me with even more timelines.<br> <br> I don't want timelines- I want action PLEASE?!!?<br> <br> If I don't pay my account this month end, I am sure you will be very quick to contact me and make threats. I am currently paying for something I am not even using- it makes no sense????!!