Is the call centre offline?

Item: Telkom
Rating: 2
Author: Melanie N

I have been trying for 2 days now to contact the call centre 10120 for my billing information and all I get is a busy tone.<br> <br> Is the call centre offline? It there an alternative number that can be called?<br> <br> Thanks

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Replies (1)

Telkom's replyOfficial

13 Jan 2016, 14:57

Hello MelNel30,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187047.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply13 Jan 2016, 14:57

Official