Is Telkom ignoring my cancellation request?

<p>My request is simply that my landline be cancelled and that Telkom would stop billing me. I moved on 1 Dec 2015. It's now June 2016 and Telkom is still billing me every month. I've been to various Telkom branches many times since December. The personnel at the Telkom branch always seems to have some excuse. I've tried to reach customer care and I submitted my cancellation form via email. This has wasted a lot of my time and money.</p>