Is it worth using telkom with all the hassles?

I tried to order a Telkom product online. I requested a call back, but no one ever called me back.<br> <br> I have tried calling 081180 and 10213 on various occasions, only to be put on hold for such long periods of time that I eventually hung up.<br> <br> I then went into their Rosebank branch, and enquired about a product. I was told to come back the following day with the required documentation, which I did. I waited in a queue for over an hour, only to be be told that there wasn't any stock of the product that I wanted, and there hadn't been the previos day, something that the sales rep had neglected to tell me.<br> <br> I filled in the application, on the off chance that they would get more stock.<br> <br> Today I tried calling their various numbers once again to query my order, and no one answered.<br> <br> This is totally unaceptable!!!