Is it possible to vote "no stars"

I moved house and tried to relocate my line. The first appointment they did not show up. Told me they phoned me twice and I did not answer. This is weird as there were no "missed calls" on my phone. Then I could not get them to relocate the line as they said they could not come because the area is not ready for the line. Then I tried again and the operator said all of the above excuses were invalid as there is something wrong with my account and once they fixed this the line can be relocated. Nothing. Then I cancelled 11 December everything. I followed all the rules, filled in the form and emailed it to the cancellation departed. Guess what. I got a bill today. For God knows what as I do not even have a line even though I wanted one. I phoned again for about the tenth time. After I explained and the lady said she will look into this but I need to hold the line, I was cut off after listening to 8 minutes of there stupid telephone music. I will never in my life support Telkom again.