Is it possible to be worst at business than Telkom?

Might actually be my worst Tekom experience to date. I had a fibre line installed in Jan and Telkom seemed to have a problem being able to cancel my old DSL line so i got double billed from Feb until Jun. Every month I'd call to complain and every month I would receive a credit and a promise that the DSL would be cancelled. Finally in Jun I called again for my credit which they did, but not before they terminated my line for having at outstanding bill - the outstanding amount was just the dsl portion they have been managing to mess up since Feb. It's now almost 1 month, 10 calls and 5 reference numbers later and my line has still not been reconnected despite promises every single time that it would be. The really ***** thing is that there is according to the call center, no escalation e-mail address or telephone number one can call to get this resolved. You have to call into the circus of incompetence in the hope that someone would accidentally resolve your query. I hope government saves the public and allows telkom to crash into bankruptcy.