Is it Ignorance or *****??!!

<p>I got a Internet contract from Telkom - Just about every month the billing is an issue.</p> <p>I go from being in Credit to in Arrees and into back into Credit in an half hour depending on who you talk to. Telkom has NO CLUE on what is going on in the Billing department.</p> <p>After 4 days in their shop in Cape Gate and many useless Phonecalls to their "help centre' Telkom has admitted that the fault is on their side, yet wants to force me to make a Double Payment Again. Why...... My Wifi has now twice been suspended for apparent "Non Payment" and Still NO ONE can assist me.</p> <p>Even after ALL my complaints over a period of Two months NO ONE from Telkom or the Telkom Shop in Cape Gate has even Bothered to Phone me back once. Nothing.........</p> <p>They TAKE your money and demand more. Now is that Ignorance or *****?????</p>