Is anyone still working at Telkom??

How do you go about getting Telkom to help you with an LTE line??? We have contacted Telkom numerous times with consultants promising to get back to us- obviously not doing so. We have app**** twice on line, then after no joy, even gone in to the Telkom Store in the Vaal Mall in Vanderbijlpark, given personals such as bank statements and ID copies etc, so that we can get an LTE contract at our home. No one has even had the decency to get back to us. Even after leaving all our confidential info at the Vaal Mall in Vanderbijlpark store, not even a call has been made to us!<br> How is it that it is so difficult the get any help or service form Telkom?<br> I find it shocking that Telkom and its consultants are so lazy and unhelpful, this is really terrible service Telkom!!!!