DN
Dersigan N
1 reviews | Active since Sept 2015
19 Nov 2015, 13:00
Is anyone going to attend to my matter or not???
I am not asking you to give me a NEW CONTRACT, I am only asking to REACTIVATE MY EXISTING CONTRACT THAT I HAD WITH YOU SEVERAL YEARS NOW. This is unfair when you take money from clients and make excuses that you cant reactivate the account due to credit records. That is a pathetic and lame excuse that i ever heard. If you was upfront with me, I would have made prior arrangements. Please contact me urgently to resolve this matter.
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Telkom's replyOfficial
19 Nov 2015, 13:31Hello jona05,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM146978.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM146978.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply19 Nov 2015, 13:31
Official
Hello jona05,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM146978.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM146978.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team