*********** is an understatement, Telkom is beyond ***********

Telkom failed to debit the correct amount on my account while I had enough funds and handed me over to collections without notifying me then blocked my account, this is for the second time I’m experiencing this nonsense.

Now I’m stuck with 2 useless phones that I paid for but not getting any service from them. I called in a few times to resolve this matter and the consultants have no idea how to fix this as they gave me different excuses and blaming me for this error then hang-up on me when I requested a supervisor/manager.

Telkom is *********** about data privacy as they gave out my private information out without authentication

Its almost a week now with no service and they are going to debit again tomorrow for a service that I’m not getting. I just hope they debit the correct amount this time.