CF
Carl F

1 reviews | Active since Feb 2017

08 Feb 2017, 21:33

Is 50% of 4G = 2G ... Please reconnecting me.....Reconnecting....

<p>Sell me 4G - woopsie, It was there once for a second so we can include my location on the 4Gmap. If you don't have 4G at a location 95% of the time with 95% throughput, then do not advertise the max. ICASA should step in with an SLA. BTW I am 91 with no Telkom Landline for 2 weeks, thus no ADSL, thus no calls from Family, friends, or even TELKOM!!. Sit and wait. But wait there's more - No mobile now for my wife and myself either. Ok now we have access. ...Wait...HSDPA+...Wait.....Now we don't with national roaming on. Did I mention the excellent 2G coverage - Thats only half of 4 is it not. If you achieve 50% on 50% of my accounts .......... ********** 0 .......Reconnecting.......Reconnecting........In progress is all I see....(or was it fixed and then I just had to re-open again) ...Reconnecting......Whats up...I forgot about telling you about the number of email and SMS messages we get to rate the service....Its more like RANT the service. Can you fix before my next birthday. You cannot even report and mobile fault without a telkom mobile number..... Telkom: Please can you rate my email by SMS ing me. (PS Hello Peter..why at least 1star)</p>

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Replies (1)
Telkom
Telkom's reply10 Feb 2017, 10:54
Official

Good day Carl,

Please note that your query has been logged with our Network Team, your query is still under investigation and we will contact you with feedback.

Your reference number is ***0.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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