1 reviews | Active since Oct 2016

07 Nov 2016, 08:01

Irritating Service Ever!!

<p>Telkom said the contract is cancelled no fees would be paid because they sold me the wrong product but they still brought back the previous invoice month. They charged me the termination penalty while i didn't use their product an it still included in the billing statement recurring monthly fees but they sate the termination penalty also. Other financial activities of which i don't know where does all this come from. will forward the query to National Consumer Commission.</p>

0
Replies (1)
Telkom
Telkom's reply07 Nov 2016, 09:55
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,