HM
Hasiena M

1 reviews | Active since Jul 2012

18 Mar 2016, 14:02

Irritating and Waste of time

I went into the store on the 13th of March to extend my contract. I asked whether they had stock and she indicated that there was no stock of the S7 Edge but will be receiving it in the week to come. <br> <br> To date, I have had to follow up with her around receiving the phone as if you do this before the 20th of march you would qualify for the Gear....<br> <br> why tell me that you will receive stock the next week if there was no hope in hell for that to happen....this is bad customer services and creating expectations that is not realistic.<br> <br> I am not spending a little bit of money with Telkom Mobile... please can someone get back to me around this.

0
Replies (1)
Telkom
Telkom's reply18 Mar 2016, 17:41
Official
Hello Hasiena,

Sorry for the inconvenience. Our team will look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.