VF
VINCENT F

1 reviews | Active since Nov 2012

06 Oct 2015, 20:51

-irregular billing,disconnected line>still billing

In june 2015, I moved from South Gauteng, gave Telkom notice, which they duly acknowleged, to be in order, acc no 152 ferrreira st., rosettenville, south Gauteng.,2190<br> Telkom continued to bill me for July 2015, august 2015, and even probably Sept,2015.<br> I COMPLAINED AND SAID I WOULDN'T pay the bill, because there's no justification in paying for a facility you didn't use, let alone having giving proper notice, and having been admitted to by the person who answered this call that it will be investigated, and \something is definitely wrong"...type of re-assurance.<br> without further ado...<br> I paid part of the bill"

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Replies (1)
Telkom
Telkom's reply07 Oct 2015, 01:47
Official
Hello johndoe297,

We sincerely apologize for the inconvenience.

Kindly note that this matter has been escalated to our Billing department and feedback will follow.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is SM153511.

Regards
Frank
Social Media Team
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