cM
chesley M
1 reviews | Active since Dec 2013
02 Sept 2015, 15:12
IRONY
THIS STORE NEVER ANSWERS THE LANDLINE! for a telecommunications company this store does not answer call. their call center refuses to assist on certain services that can only be able to be done within store<br> <br> I proceeded last week to seek assistance in downgrading a contract to top up package,<br> sales person assisted me and advised she will contact me.<br> <br> No response at all<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Sept 2015, 15:30Hello chesley,
Thank you for taking our call.
We will arrange a callback as per your request to only be contacted on Friday.
We do apologise for your experience
Your social media ref: SM141657.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for taking our call.
We will arrange a callback as per your request to only be contacted on Friday.
We do apologise for your experience
Your social media ref: SM141657.
Regards,
Boitumelo
Telkom Social Media Team
Best regards,
Telkom's reply02 Sept 2015, 15:30
Official
Hello chesley,
Thank you for taking our call.
We will arrange a callback as per your request to only be contacted on Friday.
We do apologise for your experience
Your social media ref: SM141657.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for taking our call.
We will arrange a callback as per your request to only be contacted on Friday.
We do apologise for your experience
Your social media ref: SM141657.
Regards,
Boitumelo
Telkom Social Media Team
Best regards,