NM
Nicollette M
1 reviews | Active since Apr 2018
08 Oct 2018, 11:05
Irate Telkom Client
I really unhappy with the issues I have experienced with Telkom. My landline has been disconnected 4 times in the past months due to apparent cable theft. Each time I need to contact Telkom and log a call to let them now that my landline is not working. This has become such an inconvenience, I would really appreciate if someone could look into this matter above.
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Telkom's replyOfficial
04 Nov 2018, 15:50Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply04 Nov 2018, 15:50
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Regards
Telkom Social Media Team
Bronwyn
Best regards,