IRATE PROFESSIONAL LOSING BUSINESS THANKS TO PATHETIC SERVICE

Please never ask for Telkom Fibre it becomes a nightmare! I am a doctor in private practice and I as of now have no TELEPHONE LINE! NO FIBRE! This has been going on since June. Firstly no fibre line and a bill for over R6000.00 which I placed into dispute. Then the ADSL line got cancelled and phone line remained and email remained. Then another bill for R5500.00 then no fibre line and no order could be found. I think the consultants must be paid a commission because they keep advising you to cancel contracts and take out others. Then I paid the R6000.00 because I could not operate and took a contract as they advised new order of fibre. The long and the short of it is that after my husband has been to the Telkom centres and dealt directly with the manager at Fairways Crossing who promises the world still have ADSL NO TELEPHONE LINE and a difunctional email as of todays date 15/10/2018. I have had the telephone line for 20 years so imagine the patients I am losing!!! I have just lost patience as the one department blames sales the other department blames billing. My name on the latest invoice is incorrect! After 20 years what's a person supposed to do? Please advise IRATE CUSTOMER AT THE END OF MY LONG DAY!