Irate customer

Im very unhappy with the service that i received from Telkom service provider.I signed a contract for a 10 meg line and ever since it was installed ive been experiencing numerous problem.My line and internet has been down since the first week of April ive called the call centre so many times for updates and it seems like im not getting anywhere .The technician even had the nerve to say that he went out to fix the line and no one was home . Im frustrated with Telkoms service delivery ! At the end of the month they expect a payment from me for what ???? I called the call centre so many times and i spent so much or time holding on for someone to assist ! Not to mention all the money that i spent on airtime ! Its pathetic !!!! Wish that i chose a different service provider im wasting my time and energy with a company thats not worthy of clients !!!!