Irate Client that’s not getting help from Telkom

To Whom It May Concern

I would to report bad service received from one of your employees stationed at the Jabulani Mall Telkom Express store.

I was enquiring about my contract/account where payment was made 2 weeks ago. I was there to find out about progress but instead was rudely told to use "common sense". That is highly rude and utterly unacceptable considering I'm a paying customer.

His name is Donation Mahlangu as advised by Store Manager.

Your attention to this will be highly appreciated

Regards