FM
Francis M
1 reviews | Active since Sept 2015
03 Sept 2015, 13:03
iPhone Contract dispute
I have opened one iPhone 6 account at Cape Gate, however when my first bill came, i noticed i am being billed for two iPhone contracts, of which I only have one phone.<br> <br> I have disputed the matter 2 months ago, however, no feedback has been provided and money for two contracts is being deducted from my account.<br> <br> I cannot continue paying for a iPhone contract that i do not have.<br> <br>
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Telkom's replyOfficial
03 Sept 2015, 13:22Hello mphaki,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141979
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141979
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2015, 13:22
Official
Hello mphaki,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141979
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141979
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,