1 reviews | Active since Nov 2015
Iphone 5s vs home Wifi
<p>I took up the Telkom Iphone 5s deal for R299 in July phone was delivered no problems . Last month i took up their Home wifi deal of 25gigs for R299 , i got an sms for the delvery within 7days . I received a Iphone 5s with a sim card in my box and not the home router i was exspected to receive, i called last friday and to tell them they need to pick up the phone and deliver my router nothing happened. i called 3times this month to the call centre and was told they gonna fix it and a manager was gonna call its another week and nothing happed. </p> <p>its 2 Months now im still being billed for a mobile i never requested and i still have the mobile with me and Lethu one of the team leaders arranges collection and reversals and stil nothing happens.</p> <p>Poor service.</p>
Hi,
This Query has been going on for long at this point i have received numerous rererence numbers that mean nothing as you cant locate any update with .I have no other alternative but took seek resolution with the Ombudsman for telecommunication .
I took up the Telkom Iphone 5s deal for R299 in July phone was delivered no problems . Last month i took up their Home wifi deal of 25gigs for R299 , i got an sms for the delvery within 7days . I received a Iphone 5s with a sim card in my box and not the home router i was exspected to receive, i called last friday and to tell them they need to pick up the phone and deliver my router nothing happened. i called 3times this month to the call centre and was told they gonna fix it and a manager was gonna call its another week and nothing happed.
its 3 Months now an i have been debited for a device that a never requested and i have not been reimbursed ,im still being billed for a mobile i never requested and i still have the mobile with me and Lethu one of the team leaders arranges collection and reversals and stil nothing happens.
Poor service.
Hi,
This Query has been going on for long at this point i have received numerous rererence numbers that mean nothing as you cant locate any update with .I have no other alternative but took seek resolution with the Ombudsman for telecommunication .
I took up the Telkom Iphone 5s deal for R299 in July phone was delivered no problems . Last month i took up their Home wifi deal of 25gigs for R299 , i got an sms for the delvery within 7days . I received a Iphone 5s with a sim card in my box and not the home router i was exspected to receive, i called last friday and to tell them they need to pick up the phone and deliver my router nothing happened. i called 3times this month to the call centre and was told they gonna fix it and a manager was gonna call its another week and nothing happed.
its 3 Months now an i have been debited for a device that a never requested and i have not been reimbursed ,im still being billed for a mobile i never requested and i still have the mobile with me and Lethu one of the team leaders arranges collection and reversals and stil nothing happens.
Poor service.