<p>So I can surf to a lot of sites on Telkom LTE but not to my own website or my hosting company's website. I finally get technical chat from telkom and the techie tells me that I have 2.1 gigs left on my package and therefore can't surf because my data has been depleted. Really? I can surf everywhere else. There is a problem there with your technical guy Telkom.</p> <p> </p> <p>Anyway, I am busy responding and it cuts out. I tried three more times to connect and chat but to no avail. The chat keeps closing itself after set amount of time.</p> <p> </p> <p>So now I'm sitting with this problem where I can't access my website ormy hosting company's website. OBVIOUSLY for anyone with a technical background,this is a much bigger problem than data that ran out or a home router problem.</p> <p> </p> <p>I cannot ping certain sites. I cannot ping web africa. I cannot do squat and I cannot find the right people at telkom to talk to because the organization is so beauracratic that there are no details for the guys working with the servers to talk to them.</p> <p> </p> <p>PLEASE HELP AS I AM SO FRUSTRATED AND CANNOT GET THE HELP I NEED!!!</p>
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Telkom Social Media Team.
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