TF
Tracey F

1 reviews | Active since Oct 2011

13 Aug 2018, 09:53

Invoices still received for 6 months after cancellation

My telephone line was cancelled in January 2018, and cancellation penalties paid until March 2018.

The line has been cancelled, however every month since March 2018 I have received an invoice for line rental. All invoices have been disputed on the Telkom website with no feedback received to date, and the call centre never answer their calls.

0
Replies (2)
TF
Tracey F's update17 Sept 2018, 10:14
Reviewer Update
I am still receiving invoices for this!
TF
Tracey F's update12 Oct 2018, 10:17
Reviewer Update
Invoices are still received monthly. A complaint has been lodged with ICASA.