Invoices

Good day,<br> I had complained to Telkom about not receiving my invoices so as to make the payments on time. My ADSL account is very important for the professional work I undertake. There's a debit order for a contract amount on the account. The services were disconnected without giving any prior notice. After making the payment at PickNPay I was told the it would take some time to reconnect as they need to confirm, meanwhile my work suffers.<br> This is the most careless attitude towards it's customer and has no customer centric focus. This is the second instance of Telkom not caring about it customer. Telkom had provided wireless modem for usage to cater for disruption of services. After being shoved around pillar to post, for the wireless modem not working, the outlet manager mailed to Product in charge about the issue. It's been almost 4 weeks and no one has got back to me. I am frustrated with this attitude and is no joy in dealing with them.<br> Regards,<br> Vishwanath